In our new generation of technology users, a lot of businesses have not
been taking full advantage of branding their business through social media.
Social Media is one of the best tools to use to connect and learn from
consumers and industry leaders. A strong social media presence builds brand
loyalty. Businesses who are active on social media platform and are engaged
with the customers (or other businesses) have more loyalty. How so? Well when
you engage with people they start to view you less than just a business, but
more so as a group of people with shared vision. Plus you can't really beat the
price for social media...it's free! If you can manage your own social media
account, and run your own campaign, it is as cheap as it gets. But you can also
hire social media management to do it for you (which can cost between
$3,000-$6,000 per month) but if it is done right, you will see great return and
results from it.
This is not just an
opinion of a one crazy person, all of this is backed up with tons of research
and facts. Why do you think companies spend thousands of dollars monthly to
have a social media presence? Not just for fun- even though it can be very
fun.
A study by The Social
Habit shows that 53 percent of Americans who
follow brands on social are more loyal to those brands.
In the State of Social
Selling in 2015, nearly 75 percent of companies that engaged in selling on social media reported
an increase in sales in 12 months.
A study by Aberdeen
Group shows that companies engaging in social customer service see much bigger annual financial gains
(7.5 percent YOY growth) vs. those without (2.9 percent).
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